Industry expert Jeff Peoples, founder, CEO, and president of Window Book, recently sat down with Steve Lopez, Chief Operating Officer for Window Book, to discuss the current state of postal re... View More

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces that it has been included in the ranking... View More

Lenexa, Kansas - After successful rollout of the new easier to operate W+D 628 RC (web) and 628 C (litho convert only) envelope machine platforms which now replaces the Wk... View More

WASHINGTON, DC — The United States Postal Service reported new service delivery performance metrics for the first week of the fiscal second quarter showing service performance holding steady for... View More

ATLANTA, Ga, January 11, 2022—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications, today announced DATAMATX in Atlanta, Georgia, Ashl... View More

CINCINNATI, OHIO – January 10: – Kao Collins Inc., a leading manufacturer and supplier of industrial inkjet inks, released “5 Trends for Industrial Inkjet Printing in 2022” to... View More

WASHINGTON, DC — During today’s meeting of the U.S. Postal Service Board of Governors, Roman Martinez IV was unanimously elected by his fellow Governors to serve as the 25th chairman of... View More

An ever-present reality in the mailing community for over 20 years has been the steady stream of mergers and acquisitions, regardless of the size of the businesses involved. Across t... View More

We all have our favorite customers, and the ability to replicate them is the golden ticket to business success. For that to be a possibility, you must develop a deep understanding of your customers’

Lenexa, Kansas - W+D, the leading manufacturer of envelope converting and direct mail inserting technology, announced that Data-Mail, Inc., Newington CT, one of the nation’s largest and leading f

Eventually, your organization will change the software that generates the documents you send to customers. Your company may upgrade to a new version of the current document composition softwar... View More

On October 1, 2021, the USPS announced that First-Class Mail would slow from one-to-three-day delivery to one-to-five-day delivery. While it stated that this change would not impact 61% of mail, this... View More

WASHINGTON, DC — The United States Postal Service reported new service delivery performance metrics showing ongoing strong service for First-Class Mail and Marketing Mail, with a slight decline for

In March of 2020, I prepared an article for this publication, and it focused on educating organizational leadership on the value of mail. Given the current events impacting our industry (COVID... View More

Despite previous cries of millennials being industry killers, haphazardly and indiscriminately giving the proverbial axe to anything from beer to fabric softener to chain restaurants, they may... View More

Like many business operations today, the United States Postal Service is adjusting its operations and relying on mailers to embrace automation to improve efficiencies and receive better service. Towar

I love leadership because when done well, it can truly make the world a better place. As I write this, I am in the midst of teaching a university course on leadership. The primary book we are using is

December 7, 2021, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, announces the release of DTE 5.1... View More

When was the last time your organization did a customer communication audit? If it's been a few years, or if you've never looked at all your customer communications as a whole, now would be... View More

Late in every year, it’s inevitable that people ask about the outlook for the following year. To answer any such forward-looking question, though, it’s always necessary to behind us and... View More