I always look forward to analyzing the results of our annual survey, whether it’s part one (which appears in our September/October issue) or part two, here in the November/December issue. It�
For the past couple of years, we've created a list of the most popular articles on our website from that calendar year. Below are the five articles our readers found most informative in 2020 (b
In March of this year, GIACT, a leader in helping companies positively identify and authenticate customers, announced a new report, Undeliverable as Addressed: The Staggering Cost of Returned
Every year, it's an interesting exercise to look back and see which of our current articles most grabbed our readers' attention. So, once again, we decided to share the top 10 articles on our websit
In part two of our annual survey, we explore our readers' views of the USPS and its service performance, how they envision the future of mail, and more
As mailers head into 2020, a key resolution on their list may be to streamline their mailing and shipping operations, and the United States Postal Service introduced a new offering earlier thi
In mid-September, Neopost, a leader in business solutions for meaningful customer connections through digital and physical channels, announced that it was changing its corporate business name
On Wednesday, September 25, in Geneva, Switzerland, an amendment was reached that would keep the United States as a member of the Universal Postal Union (UPU), despite prevalent industry expec
In an industry alert released on September 18, the United States Postal Service announced that it would be applying a network patch to their servers. This patch would affect the users of the Business
Every year, it's interesting to take a look back and see what stories and topics most sparked our readers' attention. From insourcing vs. outsourcing to Move Update changes, let's take a look at the most...
As always, I want to thank all of our readers who completed part one of our annual survey. This survey provides an extremely valuable benchmark of industry wages, certifications
Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive their behavior. W
Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive behavior. Rob Han
It was a tumultuous year in the mailing industry — declining mail volume and revenue as well as a lack of a Board of Governors meant that there was much discussion about the future of mail. As we...
As most of the mail industry knows by now, the USPS reported revenue of $69.6 billion for fiscal year 2017, which runs from October 1, 2016 to September 30, 2017. This is a decrease of $1.8 billion co
It’s always interesting to see the results from our annual surveys and how they change from year to year. This year’s results were fairly encouraging; for the most part, people are satisfied...
As always, I want to start out by extending a huge “thank you” to those of our readers who took the time to answer our survey questions. I know that you are busy professionals, and the fact
The 2017 National Postal Forum in Baltimore was a roaring success, as always. The sessions, the speakers, the networking in the exhibit hall… it all added up to four days of intense, mail-focu
Tune in to Success! That’s the theme you’ll hear over and over at this year’s National Postal Forum in Nashville, Tennessee, and after hearing the opening keynote speech with Postmaster...
