In our final issue of 2022, we took a look at the state of mail through the eyes of our readers. We asked you to tell us how you felt about USPS performance, digital communication methods, and m

I want to start out by extending a huge “thank you” to everyone who completed this survey. We know it’s a lot of data that you may need to look up and crosscheck, and we sincerely appreciate...

Pritha Mehra holds the Award for Excellence, flanked by Shoshana Grove (left) and Anita Pursley (right), co-chairs of WILDS. On December 16, 2021, during the Women in Logistics and Delive

Every year, we like to take a look at what articles most grabbed our readers’ attention on our website. It’s always interesting to see what topics change in popularity over the years, and

Boy, what a year. I admit that at this time last year, I (rather naively) thought that the pandemic would be under control by now, given the promising news about vaccine development and the fact that

I always look forward to analyzing the results of our annual survey, whether it’s part one (which appears in our September/October issue) or part two, here in the November/December issue. It�

For the past couple of years, we've created a list of the most popular articles on our website from that calendar year. Below are the five articles our readers found most informative in 2020 (b

In March of this year, GIACT, a leader in helping companies positively identify and authenticate customers, announced a new report, Undeliverable as Addressed: The Staggering Cost of Returned

Every year, it's an interesting exercise to look back and see which of our current articles most grabbed our readers' attention. So, once again, we decided to share the top 10 articles on our websit

In part two of our annual survey, we explore our readers' views of the USPS and its service performance, how they envision the future of mail, and more

As mailers head into 2020, a key resolution on their list may be to streamline their mailing and shipping operations, and the United States Postal Service introduced a new offering earlier thi

In mid-September, Neopost, a leader in business solutions for meaningful customer connections through digital and physical channels, announced that it was changing its corporate business name

On Wednesday, September 25, in Geneva, Switzerland, an amendment was reached that would keep the United States as a member of the Universal Postal Union (UPU), despite prevalent industry expec

In an industry alert released on September 18, the United States Postal Service announced that it would be applying a network patch to their servers. This patch would affect the users of the Business

Every year, it's interesting to take a look back and see what stories and topics most sparked our readers' attention. From insourcing vs. outsourcing to Move Update changes, let's take a look at the most...

As always, I want to thank all of our readers who completed part one of our annual survey. This survey provides an extremely valuable benchmark of industry wages, certifications

Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive their behavior. W

Your mail piece is one of the best ways to communicate with customers, but if you make an error in the design process, you can lose your chance to engage with your consumer and drive behavior. Rob Han

It was a tumultuous year in the mailing industry — declining mail volume and revenue as well as a lack of a Board of Governors meant that there was much discussion about the future of mail. As we...

As most of the mail industry knows by now, the USPS reported revenue of $69.6 billion for fiscal year 2017, which runs from October 1, 2016 to September 30, 2017. This is a decrease of $1.8 billion co