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Dec. 22 2023
The year is not yet over, but already it has brought significant changes in the postal and shipping industry, and 2024 promises more of the same. While many of the changes are well-known and u
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Sept. 21 2023
Those of us who attended the USPS’s premier industry conference – the National Postal Forum – this year, held May 21-25 in Charlotte, NC, know that, once again, the NPF delivered everyth
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July 7 2023
At the time this article was written, the USPS and mailing industry were preparing for the upcoming National Postal Forum (NPF) in May (which is where you may be first reading this article!)
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May 8 2023
The Postal Service Reform Act of 2022 (PSRA) was signed into law about one year ago, on April 6, 2022. Many people associate the legislation purely with the elimination of the requirement for
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Jan. 20 2023
With all the data being generated today as new and updated technology systems are implemented, the United States Postal Service could be on the cutting edge when it comes to visibility into it
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April 1 2022
It’s been some time since the USPS on March 23, 2021 first published its 10-year strategic plan, “Delivering for America,” which has become known by its acronym “DFA.”...
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Oct. 20 2021
I’ve worked in the mailing industry for four decades now (hard to believe, and yes, I started as a baby!). During that time, I’ve seen our industry go through many changes — many Postmas
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Oct. 2 2020
With all the press right now on Vote by Mail and the upcoming presidential election, it would be impossible for folks not to be aware that election mail can bring both challenge and opportunit
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June 10 2020
For an already financially challenged United States Postal Service, the COVID-19 pandemic is dealing a heavy blow — one that calls for both short-term and long-term holistic leadership. By the USPS�
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Feb. 26 2020
The Postal Regulatory Commission (PRC) on December 5, 2019, issued its long-awaited next step on its statutorily mandated “10-year” review of the Postal Service’s rate system. A Look...
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Dec. 16 2019
For decades, 2020 has been a time marker used for futuristic changes, the rise of technology, human advancement, and more. In 1997, Wired magazine picked 2020 as the year when “humans arrive
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June 24 2019
In the words of Chinese philosopher Lao Tzu, “The journey of a thousand miles begins with one step.” There is one significant first step that those involved with shaping the vision of the...
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June 25 2018
It was July 6, 1976. “Silly Love Songs,” and “Afternoon Delight” topped the music charts. Gerald Ford was President. The first class of women was inducted at the U.S. Naval Academy...
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Dec. 18 2017
The Postal Regulatory Commission (PRC) has now concluded the first phase of its statutorily mandated 10-year review of the USPS CPI-cap rate system put in place in 2006 after the passage of the
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Dec. 13 2017
There are numerous walls that have been built up between the mailing industry and other businesses, and we need to work harder to break them down. These walls are having a negative impact on the
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Nov. 21 2017
The U.S. Postal Service (USPS) is a $69.5 billion revenue enterprise as of the end of its Fiscal Year 2017. It has over 31,000 retail offices, one of the largest civilian vehicle fleets with ove
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May 24 2017
Late 2016 marked the tenth year since the current set of laws governing the U.S. Postal Service were enacted. The Postal Accountability and Enhancement Act (PAEA) was passed into law in December
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March 21 2017
I recently had the interesting experience of helping to organize a one-day event sponsored by PostalVision 2020, which brought together members of our postal ecosystem to talk about the USPS’ mailbo
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April 19 2016
Fans will quickly recognize the “I’m not dead yet” quote from the famous comedy scene in Monty Python and the Holy Grail, and — unlikely though it may seem — there is a connection...
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Jan. 6 2016
Today's consumers are making demands on businesses like never before. Demands that businesses understand their needs and desires, message/market to them in their preferred manner, provide them with f

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