To foster the growth and credibility of the electronic marketplace, Congress has passed the Electronic Signatures In Global and National Commerce Act ("E-Sign Act"). The E-Sign Act provides that electronic... View More
Customer satisfaction, delighted customers, customer-centered organizations we've heard it all before. Most of us have been to customer service training multiple times throughout our careers. We may even... View More
Welcome back to our "Flashback" section of "Document Processing Technology." In this month's issue, we will review the evolution of the magazine and how it got its name. The fourth issue of our magazine... View More