If you ask business leaders who are responsible for customer communications about their primary focus, they will almost always mention providing an exceptional customer experience (CX). As a result, t
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the ninth week of the second quarter for fiscal year 2023 showing consistent or improved delivery performa
WASHINGTON — The United States Postal Service reported new delivery performance metrics for the eighth week of the second quarter for fiscal year 2023 showing consistent or improved
Lenexa, KS - W+D North America Inc. the worldwide leader in envelope converting and direct mail inserting technology announces that it will introduce to the worldwide markets its new Wk
This issue looks at the impact of the recent USPS price increase, whether it's time to conduct a customer profitability analysis, going beyond NCOA to reach elusive customers, and more.