Print/mail service providers have long held the opinion that the mailing list was the client's responsibility. Yes, the mail service provider might do the CASS and NCOA processing necessary to qualif... View More
In the world of high-volume mail production, it’s easy to get so buried in the details or caught up in handling the crisis of the day that we don’t pay much attention to the real reasons... View More
There are many human qualities that can be seen in two ways, depending on whether the observer believes them to be positive or negative. For example, someone who perseveres is praised by supp... View More
The postal sector worldwide suffered during the COVID pandemic—closures, lack of staff, very limited international flights—while the number of packages in the mail increased. All of them... View More
As 2022 came to a close, Postmaster General Louis DeJoy was interviewed by Government Executive to get his opinions about progress in implementing his 10-year Plan. For DeJoy, 2023 is the “... View More
In early February, Women in Logistics and Delivery Services (WILDS) presented the second annual Megan J. Brennan Award for Excellence to Tammy Whitcomb Hull, Inspector General, United States P... View More
The Postal Service reporting tool known as the Mailer Scorecard enables eDoc submitters, mail preparers, and mail owners to monitor their mail quality across multiple USPS programs, including... View More
The Postal Service Reform Act of 2022 (PSRA) was signed into law about one year ago, on April 6, 2022. Many people associate the legislation purely with the elimination of the requirement for... View More
Many companies continue to encourage (and sometimes force) their customers to switch from paper to electronic communications, using claims that electronic communication is “greener,” “sa
For as long as I can remember, print and mail operations have worked on ways to lower the cost of mail production and distribution. You’d think by now that managers couldn’t find any more... View More
Washington, D.C.—Transportation companies dominate the 2022 list of top U.S. Postal Service suppliers, accounting for more than half of the agency’s outside spending. FedEx once again... View More
The idea of personalization is not new. When I think of the tradition of personalizing goods, I think back to monogrammed towels, robes, and suitcases, or an anniversary gift that celebrates a... View More
Let's face it — marketing without data would require companies to rely solely on instincts and anecdotal evidence to promote their brands. This approach would likely lead to a disconnect wi... View More
Today’s print industry is in the middle of an extraordinary period, primarily as a result of shifting market dynamics. These shifts are exciting and can certainly benefit printers, but only... View More
"A rose by any other name would smell as sweet.” William Shakespeare's words from his iconic play Romeo and Juliet could sum up the proposed name change for the USPS’s Ground Services, i
Let's start with the basics. USPS CASS (Coding Accuracy Support System) certified software has the primary purpose of standardizing the addresses to USPS standards and determining the current... View More
As a print/mail service provider or in-house print/mail facility, your company probably does a great job. You make sure the mail you prepare meets postal regulations, goes out on time, and qua... View More
Ralph Waldo Emerson once wrote, “Sow a thought and you reap an act; sow an act and you reap a habit; sow a habit and you reap a character; sow a character and you reap a destiny.” Right... View More
Royal Mail, the UK’s designated postal operator, announced a cyber incident January 11, halting all outbound international mail. It took a few days before the extent and cause of the attack... View More
WASHINGTON, DC — Today, the United States Postal Service filed notice with the Postal Regulatory Commission (PRC) of mailing services price changes to take effect July 9, 2023. The new rates include
