In today’s landscape of instant gratification and personalized experiences, customer communications management (CCM) isn’t just about mailing a bill or statement; it’s a strategic... View More
Environmental mindfulness in the print and mail industry can be a professional priority and a growth opportunity. Forward-thinking operations may reimagine many aspects of their businesses, re... View More
With October already underway, the holiday window is narrowing fast, but it's far from closed for direct mail campaigns. For marketers and non-profits, the final stretch of the year remains a... View More
We all have seen the headlines. The fallout from a data breach — both financial and reputational — is staggering. The 2025 “Ponemon Institute Cost of a Data Breach Report” found... View More
Part one of our wage & operations survey is now available! Check it out to see how your operation compares. We'd like to extend a huge thank you to all of you who took the time to complete... View More
PRINTING United's 2025 Expo promises to be their best yet, and if you’ve been to previous Expos, you know that’s a high bar! I recently attended a sneak peek webinar with some of the PRINTING... View More
Shortly before David Steiner became Postmaster General, there was predictable speculation about what he will do and how he’ll make his mark on the Postal Service – for better or worse. As
Addresses might seem almost mundane, but they are quietly doing some of the heaviest lifting in your tech stack. Acting as a foundational link between people and services, a clean, standardize... View More
In today’s fast-paced and ever-changing world, being proactive is more important than ever. Proactivity is the ability to anticipate and prepare for future challenges and opportunities, rath... View More
2025 marks the 250th anniversary of the Postal Service. In a sea of articles about the history of America’s Postal Service, I’m going to take a different slant and focus on how the Postal
For mailers, keeping customer mailing lists accurate and up-to-date is critical to successful campaigns, cost savings, and compliance with USPS standards. Real-time notifications for address... View More
As the use of artificial intelligence becomes more prevalent across industries, mail operations face new opportunities and challenges. Considering the ethical, legal, and operational impact of... View More
For businesses, a perfect address is one that is complete, correct for its intended use (distinguishing between physical, mailing, and shipping addresses, for example), compliant with industry... View More
Direct mail has been a staple of marketing strategy for decades, consistently delivering strong response rates and ROI. Yet, in a world dominated by digital advertising, many marketers hesitat... View More
Every day we hear stories about the USPS. Whether it is about the Postmaster General resigning, $9.5B annual losses, rate increases, DOGE, or even talks about privatization; it all sounds like... View More
In a May 30 filing with the Postal Regulatory Commission, the Postal Service announced changes to its service measurement process. As stated in the filing: “In this filing, the Postal Servi... View More
Today’s marketers face constant pressure to deliver results. In a world where consumers are inundated with messages, simply having something to say is not enough. What truly sets you apart i... View More
Extended Producer Responsibility (EPR) is an environmental policy approach that intends to hold brand owners, licensees, importers, and distributors accountable for the entire lifecycle of the... View More
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package services for the 2025 peak holiday sea... View More
At this year’s National Postal Forum, the panel “Ideas and Innovations to Elevate Your Envelope” sparked fresh thinking on how envelopes can do more than carry mail — they can... View More
