phone can
March 2 2021
Over the past few months, and especially over the recent holiday season, there were many occasions on which a postal customer – a representative of a commercial mailer, a mailer’s client
incoming mail
Feb. 28 2021
In many corporate mail centers, the handling of inbound mail is still a mostly manual operation. Clerks look at packages, flats, letters, and magazines and sort them down to courier routes. Su... View More
GettyImages-1193251046
Feb. 24 2021
The last six months have brought about changes to businesses, families and individuals in ways we never could have imagined. The current business climate has been concerning for many. In a rec... View More
GettyImages-1150286238
Feb. 23 2021
Direct marketers face a new challenge with many of their business targets working at home. Thanks to the coronavirus, in the office or on the couch are very nearly the same place, at least in... View More
GettyImages-518503625
Feb. 18 2021
Despite the widespread use of email, SMS text, and other electronic communications, printed direct mail remains in demand for both marketing and transactional communications. Although printed... View More
GettyImages-1132089008
Feb. 16 2021
"If I'm not in the document business," you might say, "How do you explain the pallets full of paper and envelopes sitting all over my shop?" OK, that’s a reasonable question. W... View More
GettyImages-1092924294
Feb. 12 2021
I always look forward to analyzing the results of our annual survey, whether it’s part one (which appears in our September/October issue) or part two, here in the November/December issue. It�... View More
GettyImages-936347578
Feb. 10 2021
We all know the importance of keeping our teams physically safe – including safety from bodily harm and harm from health threats like COVID-19. It is also important for our success to keep our teams
GettyImages-1125911596
Feb. 5 2021
Usually, after the busy fall mailing season and the holiday rush, things return to normal for the Postal Service and its commercial mailing customers. As everyone knows, however, the cur... View More
grayhair
Feb. 3 2021
There is a mindset about the postal address that is changing. The outdated thinking perceives an address as being only aligned with mail, only valuable for qualifying for post... View More
16
Feb. 2 2021
Companies are focusing on customer experience and the customer journey, and more of them are working on creating a single customer view, but their efforts don't always include mailed communic... View More
yellow exclamation point1
Jan. 26 2021
For the past 21 years, I have been creating comparison charts for our clients that go over the changes in rates to show how it will affect budgets. The reason that I do this is that when the U... View More
GettyImages-1289459729
Jan. 11 2021
The coronavirus has made a mess of the employment landscape, but companies in the print and mail industry can’t afford to sit around and wait for things to get back to normal. No one knows h... View More
GettyImages-1188826694
Jan. 7 2021
Now that the USPS has made Seamless Acceptance mandatory, mailers are more closely monitoring their Mailer Scorecard data to pinpoint areas where errors are occurring. But how do mailers acces... View More
2020
Jan. 5 2021
For the past couple of years, we've created a list of the most popular articles on our website from that calendar year. Below are the five articles our readers found most informative in 2020 (b... View More
GettyImages-155279804
Dec. 30 2020
Over the past decade, we have seen how high-speed production color inkjet systems have revolutionized the document printing market. What is less visible is the important role that paper has pl... View More
wfh
Dec. 28 2020
If we have learned anything from the COVID-19 pandemic, it is that people work everywhere. This will impact the future of mail because while documents still need to be generated, it is not eff... View More
GettyImages-1179390817
Dec. 23 2020
As Founder and CEO of the world’s oldest global home delivery service, I have always taken a keen interest in the packaging of Christmas gifts. After all, the magic of a Christmas gift is al... View More
GettyImages-1125911596
Dec. 18 2020
Data enhancement means adding value to data you'll be using to produce and mail documents processed through your print and mail center. In most shops, data enhancement ends with correcting po... View More
GettyImages-1140379193
Dec. 14 2020
Your team has scrambled in 2020 to keep its head above water and get orders out on time. Now is the time to set up your team to charge ahead with confidence in 2021. There are three key method... View More

Follow