Let’s begin with The Postal Customer Councils (PCC) mission statement: “The PCC Program’s mission is to foster a close working relationship between the U.S. Postal Service and commerci

Portland, OR, Jan 6, 2026 – Building on the success and impactful research of the Paper + Packaging Board, Two Sides North America (TSNA) will step up to take the lead in promoting positive and... View More

Postage makes up over 60% of the cost of any mailing, yet it often gets the least focus and visibility. It is looked at as a sunk cost, with little that can be done to control it. The goal of... View More

In today’s landscape of instant gratification and personalized experiences, customer communications management (CCM) isn’t just about mailing a bill or statement; it’s a strategic... View More

Integrity in the workplace matters, doesn’t it! In fact, integrity is often viewed as one of the most important and highly sought after characteristics of both employees and employers. A rec... View More

Itasca, IL — United Business Mail (UBM) today announced a merger with Mystic Logistics, whereby Mystic Logistics becomes a wholly owned subsidiary of United Business Mail. The tran... View More

In an industry where every undeliverable mail, duplicate mail pieces, and mis-targeted offers quietly bleed margins, a rigorous address-hygiene strategy consistently delivers measurable cost s... View More

WASHINGTON — Next week is the last week to get holiday gifts and greetings in the mail by the recommended deadlines. Customer traffic at all Post Office locations has been steadily increasin... View More

Customer Communication Management (CCM) is a strategy for managing and improving the way a business interacts with its customers. CCM is essential, yet in 2024, the USPS alone processed 4... View More

Poet Maya Angelou often said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” In Seth Godin’s book All... View More

December 2, 2025, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.9 of its Digi... View More

Global postal networks continue to face unprecedented strain during the October to December peak, with e-commerce growth and major online sales events driving record parcel volumes. In the UK... View More

If you’re in the business of executing high-performance mail, now is the time to evolve. According to the 2025 Direct Mail Benchmark Report from Franklin Madison Direct, 67% of marketers s... View More

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Postal Service continues to offer great values for shipping and reliable service to the American people.Pricing actions are part of a balanced approach under the Postal Service’s... View More

In today's data-driven world, accurate address information is crucial for effective communication, especially for organizations involved in mailings. Mailing providers, non-profits, and advoc... View More

About ProspectsPLUS!, Inc. ProspectsPLUS!, Inc. is a direct mail marketing company that delivers personalized postcard campaigns for real estate professionals. With a strong focus on automati... View More

MOORESTOWN, NJ, USA (Nov. 5, 2025)―OPEX® Corporation, a global leader in Next Generation Automation providing innovative solutions for warehouse, document and mail automation, is announcing t... View More

Norwalk, Conn. — Xerox Holdings Corporation (NASDAQ: XRX) has introduced the Xerox® IJP900 Inkjet Press, marking its return to the rapidly expanding mid-volume inkje... View More

Seth Godin is often quoted as saying, “The reason it seems that price is all your customers care about is that you haven’t given them anything else to care about.” In the mailing busines