Every once in a while it becomes necessary to stop, dig through emails, documents and/or stacks of paper on your desk to find a phone number, email address or website to use to get help or research something. The following will put a lot of the very important contact information easily within your reach.
USPS Information
In addition to the guides and specifications available on RIBBS, you can also get help from USPS Intelligent Mail service experts.
To find your local Business Mail Entry (BME) Manager, go to:
http://www.usps.com/ncsc/locators/find-bme.html
To find your local Mailpiece Design Analyst (MDA), go to:
http://pe.usps.com/mpdesign/mpdfr_mda_lookup.asp
To subscribe to the DMM Advisory: send an email, with "subscribe" in the subject line, to: dmmadvisory@usps.com
To help with encoding and decoding Intelligent Mail barcodes, the USPS offers an on-line Intelligent Mail barcode encoder and decoder. You can access these tools at: http://ribbs.usps.gov/onecodesolution/Default.aspx.
For more information on OneCode ACS, please contact the ACS Department at 877-640-0724 or via email at: acs@usps.gov
For more information on OneCode Confirm and the Confirm service in general, please call the Confirm Customer Help Desk at 800-238-3150, option 1 or visit: https://mailtracking.usps.com
To contact the PostalOne! Help Desk, call 1-800-522-9085
For questions about addressing and/or move update requirements, contact the National Customer Support Center at 1-800-238-3150.
Industry Information
For information on Mail.dat and Mail.XML, including how to get a User License Code, go to: www.idealliance.org
For information on the Mailers' Technical Advisory Committee (MTAC),
go to: http://ribbs.usps.gov/index.cfm?page=mtac
Window Book Contact Information
For all the latest on Window Book's products and services,
please visit: www.windowbook.com
To contact a Window Book Account Rep, call 1-800-524-0380,
or via email at: sales@windowbook.com
For Window Book Technical Support, call 617-395-4500,
or via email at: support@windowbook.com
To talk all things Postal, contact:
Monica Lundquist, Postal Affairs Manager: 617-395-4570 or mlundquist@windowbook.com
