About ProspectsPLUS!, Inc.

ProspectsPLUS!, Inc. is a direct mail marketing company that delivers personalized postcard campaigns for real estate professionals. With a strong focus on automation and operational efficiency, the company has built a streamlined print environment designed for speed and accuracy. Their investment in the Rollem Finishing Systems further enhances this infrastructure, bringing inline automation to their cutting and finishing processes. The upgrades allows ProspectsPLUS! to accelerate postcard production while maintaining the precision and quality their clients expect, reinforcing their position as a leader in direct mail solutions.

The following interview was conducted with Jeff Flood, Production Manager.

Finishing Challenges:

Prior to implementing the Rollem Slitting Solutions, our finishing process was heavily manual and segmented. Each step—scoring, perforating, slitting—required separate machines and handoffs, which introduced unnecessary delays, labor intensity, and opportunities for error. It limited our efficiency and slowed down our ability to get finished postcards out the door quickly. We were also dealing with bottlenecks in our cutting department, particularly with guillotine cutters, which added hours to our production day and impacted our overall turnaround times.

Key Factors Leading to Rollem:

We were looking for a system that could simplify and speed up our finishing process without compromising quality. The Rollem solutions stood out because of their ease of use, reliability, and inline automation capabilities, offering a seamless solution that allowed us to eliminate multiple steps and drastically reduce manual handling. We were also impressed by Rollem's strong reputation in the industry for building dependable equipment and offering responsive support. Rollem aligned perfectly with our goals for speed, scalability, and precision.

Production Improvements:

Rollem’s improvements have been substantial. The ability to run jobs inline and eliminate guillotine cutting has saved us between 8 to 10 hours a day in finishing time alone. Our output speed is now only limited by how fast we can print, which is a major step forward. We've also seen improvements in overall efficiency, accuracy, and consistency. The machine is incredibly dependable, with minimal downtime, and it's versatile enough to handle both short and long runs. Because of this, we've been able to reduce our turnaround times significantly and improve our delivery promises to clients. Our cutting line includes two XY Slitting system operating in-line with our UV coaters and our ETR XY system runs in-line with our folder gluer so we’re covering all formats with redundancy and flexibility with Rollem’s finishing solutions.

Product Expansion:

The Rollem systems have enabled us to expand our product offerings, including the addition of two new proprietary postcard lines that weren't feasible with our old setup. It's given us the flexibility to innovate and respond to client needs with more customized and diverse direct mail products. This kind of scalability and adaptability is critical to staying competitive in a fast-moving market like real estate marketing.

Impact of Upgrades:

We developed and customized much of our own internal technology stack—including our print pipeline, workflow automation, and imposing systems—to maximize speed, quality, and output. Because of that, we needed finishing equipment that could integrate seamlessly with our existing setup without creating friction or delays. Rollem's Finishing Systems checked all the boxes. It complemented our upgraded print workflow perfectly and allowed us to maintain the high standards and throughput we've engineered across the board. We needed a finishing solution that could keep up—and Rollem delivered.

Rollem’s Sales & Support Teams:

Diego Marlando was incredibly knowledgeable and attentive. He took the time to fully understand the challenges we were facing and helped us identify exactly how Rollem could eliminate our production bottlenecks. He didn't just try to sell us a machine—he partnered with us to find the right solution for our workflow. His deep experience in finishing and automation made a huge difference in making this a smooth and confident decision.

The installation and training process was top-notch. The Rollem team was extremely professional and thorough. They walked our production staff through every aspect of the system, ensuring we were comfortable and confident with the operation from day one. It was clear they cared about our long-term success with the equipment, not just the initial setup.

Conclusion:

Rollem has been an outstanding partner from start to finish. From the initial consultation to implementation and ongoing support, the experience has been smooth, professional, and impactful. Rollem has genuinely transformed our finishing department—it's not just an equipment upgrade; it's a leap forward in how we operate. We appreciate the Rollem team's dedication to understanding our business, delivering on their promises, and helping us stay ahead in a competitive market.

For more information contact Rollem International, www.rollemusa.com, (800)272-4381. ProspectsPLUS!, www.prospectsplus.com, (866)405-3638.