The United States Postal Service offers three certification courses to the mailing industry: Mail Design Professional, Executive Mail Center Manager, and Certified Direct Mail Professional. Each certification focuses on a different and unique aspect of the mailing industry. All three certification courses will be offered at the National Postal Forum (NPF) in Indianapolis in May 5-8, 2019. The NPF offers one of the best and most cost-efficient avenues to obtain one of these certifications.

    The Mail Design Professional (MDP) certification course provides in-depth training on postal standards related to designing letter and flat mail, focusing on the guidelines found in the Domestic Mail Manual. Learning these standards can prevent small or large production errors that may cost a business thousands of dollars. MDP certification is valid for two years.

    The Certified Direct Mail Professional (CDMP) certification course is designed for the mailing industry professional to develop and strengthen core skills that build and maintain successful Direct Mail business within this highly-competitive environment. This course covers everything from predictive modeling to return-on-investment to direct mail campaign testing strategies. CDMP is a lifetime certification course.

    The Executive Mail Center Manager (EMCM) certification course is a comprehensive training program that is designed for individuals who wish to develop mail center management skills. It offers a professional designation that emphasizes proficiency in mail center management. The course builds skills needed to manage mail centers more effectively, boost productivity, and cut costs. EMCM is a lifetime certification course.

    We are excited to bring these certification courses to the National Postal Forum, the mailing and shipping industry's premier educational trade show and networking event.

    Please plan to attend the Certification Programs WebEx on April 2, 2019 at 2 PM ET. During the webinar, the USPS facilitators for these three courses will cover the benefits of having the certifications, as well as how to get re-certified. Schedules and logistics will be explained and you will hear answers to various questions about the certification programs. Further details are below! We hope you will join us!

    Certification pricing at NPF includes workshops and exams.

    • Executive Mail Center Management (EMCM) - $180.00

    • Certified Direct Mail Professional (CDMP) - $160.00

    • Mail Design Professional (MDP) - $95.00

    Please note – the above prices are in addition to the NPF registration costs.

    EMCM Topics – 4-Days – Sunday thru Wednesday

    • Management Essentials
    • Sales & Marketing
    • Safety & Security
    • Tool & Resources
    • Mail Center Operations
    • Technology
    • Finances
    • Basic Mail Design

    CDMP Topics – 4-Days – Sunday thru Wednesday

    • Introduction
    • Mailing Lists
    • Mailpiece Creation
    • Response Rates
    • Technology
    • Omni-Channel Marketing
    • Environment

    MDP Topics – 2-Days – Tuesday and Wednesday

    • Classes of Mail
    • Processing Categories
    • Basic Addressing
    • Barcode Formats
    • Automation Letters
    • Automation Flats
    • Reply Mail
    • Postage Payment Methods
    • AIS Products

    Please join us using the call-in information below:

    Please note, you do NOT need a WebEx account to join the meeting.

    Meeting Number: 740 821 783

    Meeting Password: This meeting does not require a password.


    To join this meeting (Now from mobile devices!)


    1. Go to

    2. If requested, enter your name and email address.

    3. If a password is required, enter the meeting password: This meeting does not require a password.

    4. Click "Join".

    5. Follow the instructions that appear on your screen.


    Teleconference information


    Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

    Call-in toll-free number: 1-855-8607461 (US)

    Call-in number: 1-678-3172063 (US)

    Show global numbers:

    Conference Code: 737 719 4840

    Learn more about the certification programs by visiting:

    Learn about how to register for the 2019 NPF by contacting Cathy Scocco at:

    Please plan to attend and learn more about the various certification courses available to you May 5–8, 2019 at the National Postal Forum in beautiful Indianapolis, IN.