Leveraging Customer Communication Management Best Practices for Better Mail Piece Performance

Customer Communication Management (CCM) is a strategy for managing and improving the way a business interacts with its customers. CCM is essential, yet in 2024, the USPS alone processed 4

CCM and the Future of Inkjet: Why It Matters and What’s Next

Operational Shifts and Strategic Wins for Mailing Professionals in 2025

Enhancing Targeted Mailings: How Melissa's Cicero API Benefits Mailing Providers, Non-Profits, and Advocacy Organizations

Case Study: AI Steps In as Postal Operators Brace for Record Seasonal Peaks

Make Your Mail Shop Memorable: The Case for Storytelling

Leveraging Customer Communication Management Best Practices for Better Mail Piece Performance

ProspectsPLUS!, Inc. Increases Their Postcard Production with Multiple Finishing Systems from Rollem International

Solimar Systems Unveils Major SOLitrack Updates with Advanced Automation, Scheduled Reporting, and Mail Processing Capabilities

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Crawford Technologies’ Digital Transform Engine Version 5.9 Delivers Enhanced Operational Speeds

December 2, 2025, Toronto, ON – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.9 of its Digi

Solimar Systems Unveils Major SOLitrack Updates with Advanced Automation, Scheduled Reporting, and Mail Processing Capabilities

ProspectsPLUS!, Inc. Increases Their Postcard Production with Multiple Finishing Systems from Rollem International

About ProspectsPLUS!, Inc. ProspectsPLUS!, Inc. is a direct mail marketing company that delivers personalized postcard campaigns for real estate professionals. With a strong focus on automati

Our November/December Issue

This issue explores the importance of auditing your mail spend, the future of transactional documents, how to effectively raise money for your PCC, and much more.

Mail: The largest unaudited spend category.

Effective fundraising methods for your PCC.

What's the future of transactional documents?

A look at lost and stolen mail.